Working Solo

My Training is wrapping up and I worked in our last location called Hollywood Scoops. We have ice cream, sundaes and cookie sandwiches for sale. I love working in scoops but I also don’t like working in scoops. The smell in there makes me want to eat ice cream all the time. There are only 3 positions at scoops, which are register, filler and scooper. It’s very relaxing to scoop ice cream and it’s always consistently busy so time goes by faster. I enjoyed trying the different flavors we have for our guests. I also had to do bussing and condiment bar as part of my training. I don’t quite enjoy this role so much because it is quite awkward to walk up to guests and start talking to them. But you do find out a lot about their experiences at the parks when you make small talk. Some guests are also really nice about it and thank you for talking to them. This position can be very rewarding. That ended my training and I was all set for assessment day. After work I came home and got to chat with my friends. We were up late but I always enjoy seeing my friends, as our schedules are so different.

On Tuesday, I had my assessment to make sure I was ready and prepared for working on my own. I was nervous but also very excited to get it over with. My assessment was broken down into 3 parts. I had a written assessment (42 multiple choice questions), a practical assessment where I would be in different roles and have to show my trainer I knew what to do. Finally, I had to meet with a manager and walk around the area and they ask questions and let us know their expectation for us as workers. I flew through the written assessment and the practical assessment. My trainer had been one I had previously so he was asking my hard questions to challenge me, as he knew I was capable to do all of the jobs. We had our break and then we met with one of the managers at sunset names Alma. We had a walk around our area of the park and she mainly asked me questions about what we offer at different places, what evacuations plans we have and what to do in certain emergency situations. At the end of our walk she explained what she expects from everyone as workers at sunset. I passed the assessment with flying colours and that meant I was no longer “Earning my Ears”.

Yesterday I had my first shift alone with no trainers. It was very strange at the beginning but I was on register for the first part of my shift. I was happy with that, as I feel very comfortable with register. After my short 15-minute break, I was put on the drink station at our pizza place. It was so busy and so chaotic in the kitchen. We were running out of things, which put our process on hold. I have never pumped out so many drinks so fast but it was a great learning opportunity. After work I hung out with some friends and then came home.

Today was an early day so I will talk all about it in my next blog.

I hope everyone is doing well and I can’t wait to tell you more.

Xoxo
Michelle