Thursday, July 21, 2016

My On the Job Traning has started!

Training has began and I am already exhausted from working 9 hour days and only getting home at midnight. But that's my life right now and I don’t mind having some leisure time before I have to head to work.

Monday was an early start and that was our Orientation called “On with the Show” at Hollywood Studios. My group and I had two wonderful leaders named Jon and Dylan. They took us around Hollywood studios and gave us some historical background about the park. They also pointed out where things are located so we can tell the guests. While on our tour we got to ride “The Great Movie Ride” and also walk through the star wars area. Both of these things are not my favorite but AC was available so it was worth it. We then headed to the computer lab and had a presentation on park safety. Following the presentation we had some online learning to do for our given role. My online component consisted of learning about food temperatures and serving alcohol. The videos were very helpful. After all that was completed we headed to costuming to get our costumes (aka uniforms). That finished our day.

That evening we headed to one of my friends houses and we had our last group hang out. We watched Tarzan, had pizza, played cards and just enjoyed spending time with everyone. This was the last day everyone would be together as our schedules are all different because of the training we have to have for our roles.

Tuesday was the first day of training. As I am working in the Sunset Complex, there are 5 different locations that I can work at. They include an all American grill (Rosie’s), a pizza place (Eddie’s), an outdoor marker (Produce), a BBQ place (Fairfax Fair) and an ice cream place (Hollywood Scoops). All of my training is in the evening as they are showing me how to close the area as well. I started my training in Rosie’s at the back with my trainer Robby.  The back is cooking the food and assembling the food on trays. I wasn't to excited about this but I am trying to think of the positive. I met many new people and a lot of Canadians, who were are really nice. My trainer Robby was also very nice and very helpful in showing us the ropes. It was a long day but I survived.

Yesterday, I was training in Rosie’s front. This includes cash, making the drinks, and checking the orders and passing it to the guests. I really liked working in the front. It was always busy and it felt like time was going by fast. Since I have experience working with cash and a cash register, that part was easy. I just needed to understand what all the buttons mean. As usual, I love doing cash. Being behind the doors and serving the guests their food can be a bit challenging at times but its part of the job and providing our guests with an amazing experience. It brought me back to working at BBW and what I have learned from my retail position.

That's all for me now. I start my training today at Eddie’s so I will be learning the ropes their with my trainer Joe. More to come in my next blog.

Until then,

xoxo

Michelle

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